Head of E-Commerce Operation
職務說明：
Position Summary:
The Head of EC Operation will lead the strategy, setup, and execution of the e-commerce business across own webshop and third-party platforms. This person must have experience in building EC from scratch, managing both frontend and backend operations, driving traffic, optimizing UX/UI for conversion, and achieving business targets.
Key Responsibilities:
• Build and scale end-to-end EC infrastructure (webshop, 3rd-party EC, backend ops).
• Lead EC sales forecasting, P&L, pricing, margin planning, and inventory alignment.
• Manage day-to-day webshop operations: traffic, conversion, AOV, return & refund processes.
• Oversee technical EC platform development
• Analyze performance data and KPIs; run weekly PDCA to improve efficiency.
• Coordinate with marketing, logistics, product, and customer service teams for smooth ops.
• Build and manage a lean EC team (marketing, content, CS, logistics, etc.)
專長條件：
• 8+ years in EC operation with proven results in traffic, sales, and conversion growth.
• Experience building EC teams and systems from scratch (preferably in startup/scale-up).
• Strong knowledge of EC platforms (e.g., Shopify, Amazon, etc.).
• Data-driven mindset, hands-on with GA4, Meta/Google Ads Manager, Hotjar, etc.
• Fluent in English(other EU language will be plus)
• Background in DTC brands,bike,ebike, mobility, consumer electronics, or outdoor lifestyle is a plus.
法定權益：
享勞、健保、勞工退休金提撥 / 其它依勞動基準法、性別平等工作法、全民健康保險法等規定之相關福利
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